This privacy policy explains how Rojo Consultancy B.V. (“Rojo”) uses the personal data we collect from you when you visit our website.
What data do we collect and how?
We collect data in two ways.
1. Data that you provide
When you visit our website and fill out a form, we collect data that includes your name, company, email address and phone number. You may fill out a form for when you download whitepapers, when you want to contact us or when you subscribe to newsletters.
2.Meta data
We collect meta data that includes connection type, IP address, operating system and browser type. The meta data is collected in order to optimise the use and content of our website to offer you a better experience.
How will we use your data?
We will use your data to:
- Respond to contact enquiries and answer questions;
- Improve and develop our products and services;
- Update you in case there are changes in our Privacy Policy or Terms and Conditions.
- Communicate with you about our products and services;
- Communicate with you about events.
Should you prefer to opt out from marketing related communication, you can always unsubscribe from the mailing.
How do we store your data?
Your data is stored in our cloud-based CRM system. We keep this data for as long as reasonably necessary for the explained purposes.
Sharing of your data
We do not sell, otherwise disclose, or share data we collect and hold about you unless:
- If we are required to do so by law or pursuant to legal process;
- If we cooperate with one of our partners and offer joint products and services to you.
Privacy policies of other websites
The Rojo website contains links to other websites. Our privacy policy applies only to our website. In case you click on a link to another website, their privacy policy applies.
What are your data protection rights?
As Rojo, we would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:
The right to access; you have the right to request Rojo for copies of your personal data.
The right for rectification; you have the right to request that Rojo correct any information you believe is inaccurate. You also have the right to request Rojo to complete information you believe is incomplete.
The right to erasure; you have the right to request that Rojo erase your personal data.
The right to restrict processing; you have the right to request that Rojo restrict the processing of your personal data.
The right to object to processing; you have the right to object to Rojo’s processing of your personal data.
The right to data portability; you have the right to request that Rojo transfer the data that we collected to another organisation, or directly to you.
If you have any requests regarding your rights, please contact us. If we do not grant your request, you will be contacted by us as soon as possible with the reason why.
Questions?
Should you have any questions about the Rojo Privacy Policy, the data we hold on you, or would like to exercise one of your data protection rights, please do not hesitate to contact us via email at hello@rojoconsultancy.com or by calling +31 (0) 20 8501 831.
Updates and changes
We keep the Rojo Privacy Policy under regular review. This privacy policy was last updated on 10 December 2019.
Our Commitment to Privacy
Protecting the privacy of the personal data we process is fundamental to Rojo Consultancy B.V. We handle personal data of our customers, potential customers with whom we have engaged or aim to engage, recipients of newsletters, and all other individuals who reach out to us. Operating globally, we adhere to the provisions outlined in the General Data Protection Regulation effective since May 25, 2018. This privacy statement outlines our approach to safeguarding your privacy and managing your personal data. Should you have any queries regarding this privacy statement, instructions on how to contact us can be found within.
Data Processing Authority
This privacy statement pertains to the processing of personal data by Rojo Consultancy B.V. as the data controller. Our headquarters are located at De Corridor 5 in Breukelen. You can reach us via email at hello@rojoconsultancy.com.
Types of Personal Data Processed
Personal data comprises information that identifies you or can be linked to you. We process personal data that you provide directly, such as when creating an account on our website. This includes contact details and other pertinent information such as name, address, contact number, email address, company details, date of birth, and any other data necessary for our services. Additionally, we may collect personal data from external sources like the Chamber of Commerce Trade Register, Land Registry, or publicly available business websites. We may also receive personal data from counterparties.
Purposes and Legal Basis for Processing Personal Data
We process personal data to fulfill our obligations under agreements, such as when you engage our services or create an account on our website. Your contact details may be stored in our customer system and utilized, with your consent, for activities like sending newsletters. Depending on your status as an individual or a business, additional personal data may be required. Furthermore, we may process personal data based on legitimate interests, provided it does not unduly infringe upon your privacy.
Cookie Usage
We exclusively utilize functional and analytical cookies that respect your privacy. Functional cookies are essential for the technical operation of our website and to enhance user experience. Analytical cookies, such as those from Google Analytics, help us understand visitor behavior on our website. All data collected via Google Analytics is anonymized and cannot be traced back to individuals. For more details on Google's data handling practices, please refer to their privacy statements.
Security Measures and Data Retention
We have implemented security measures to safeguard your personal data and prevent misuse. Our systems employ two-step verification, and our passwords are automatically generated and robust. We retain personal data only for as long as necessary, in accordance with legal retention periods. Customer files containing personal data are typically retained for a maximum of 10 years post-conclusion of the relevant service agreement, unless there are justifiable reasons for longer retention.
Third-Party Data Sharing
While we generally do not share personal data with third parties, there may be instances where it becomes necessary, such as legal obligations, agreements, or engagements with third-party contractors. We do not share personal data with third parties for commercial purposes.
Accessing or Amending Personal Data
You have the right to request access to the personal data we hold about you, as well as the right to request corrections, additions, or deletions if you believe your personal data is inaccurate or unnecessary. Additionally, you may object to the processing of your personal data or request data portability. If you wish to revoke consent for processing personal data, such as receiving newsletters, you can do so by contacting us. Upon receiving such requests, we will respond promptly and provide relevant information within 4 weeks.
Queries or Complaints
For inquiries or complaints regarding the processing of personal data, please contact us via email at hello@rojoconsultancy.com or by mail at:
Rojo Consultancy B.V.
De Corridor 5
3621 ZA
Breukelen
The Netherlands
Supervisory Authority Complaints
If you believe we are not complying with applicable privacy laws, you have the right to contact us to seek resolution. If a satisfactory resolution cannot be reached, you may file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Updates to Privacy Policy
Privacy regulations evolve, and so does our privacy policy. We regularly update our policy to reflect changes in legislation or practices. If any changes are relevant to you, we will notify you accordingly or make them prominently visible. The latest version of our privacy policy is always available on our website. This privacy policy was last updated on April 9, 2024.