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Empowering Emerson College through Seamless Integration with Observability

In the pursuit of comprehensive securitymonitoring, Emerson College, a pioneer in media and the arts, sought an Observability monitoring solution for their SnapLogic environment.

Despite possessing Splunk, a powerful tool for data analytics and security monitoring, Emerson’s IT security staff faced ahurdle – they lacked the specialized expertise required to construct a tailored solution within the Splunk platform to effectively and seamlessly monitor SnapLogic. Moreover, they aspired to eliminate the need for incessant logins totheir SnapLogic environment for status checks.

Recognizing the pivotal role of integration software in optimizing their business processes, Emerson turned to Rojo Integrations for a transformative partnership, not only to address their immediate challenges but also pave the way for future innovation.

Leveraging our industry leading SnapLogic Observability App for Splunk, Emerson embarked on a journey towards operational excellence, empowered by real-time insights and streamlined processes/operations.  

Approach

At Rojo, we believe in collaborative approach, seamlessly integrating with Emerson's team to deliver exceptional results. The journey began with the swift deployment of our standard Snaplogic Monitoring App for Splunk solution, ensuring minimal downtime and maximum efficacy.  

With the SnapLogic Monitoring Solution in place, Emerson gained access to an out-of-the-box tool that revolutionized their operations:

  • Detailed Message Analysis: Emerson now enjoys a comprehensive analysis of the messages processed within their SnapLogic Org, providing invaluable insights into data flow and performance.
  • TroubleshootingCapabilities: Our solution equips Emerson with robust troubleshooting capabilities, enabling them to swiftly identify and analyse failed executions, minimizing disruptions and optimizing efficiency.
  • Health Insights: Emerson gains real-time insights into the health of their plexes, allowing them to proactively address any potential issues before they escalate.
  • User Management: Our solution offers a centralized view of users, locked accounts,expired passwords, and more, streamlining user management processes and enhancing security.
  • Task Metrics: Emerson receives comprehensive information about task metrics, including call limits, availability, and scheduled task details, empowering them to optimize task execution and resource allocation.
  • Session and Asset Insights: Our solution provides Emerson with insights into sessions and assets within their SnapLogic Org, facilitating better resource utilization and asset management.

Through continual communication and proactive support, we created a partnership in which Emerson's feedback and ideas were not just heard, but actively incorporated into the roadmap. Together, we embarked on a continuous cycle of innovation, refining our solutions to meet the evolving needs of Emerson College.

The hallmark of our approach lies in the innovative design of the Snaplogic Monitoring App for Splunk solutions. With a dedicated team of integration specialists and a relentless pursuit of excellence, we continuously enhance our monitoring solutions. Whether it's through additional data insights, novel visualizations, or bespoke features, we remain committed to delivering unparalleled value to our clients.

Key Results

Insights into SnapLogic Operations

A comprehensive view of the SnapLogic environment, empowering Emerson College to make informed decisions and drive efficiency.

Efficient Error Resolution

Our solution provides easy access to error insights, enabling Emerson to swiftly address issues and minimize disruptions.

Foundation for End-to-End Process Observability

With a solid foundation in place, Emerson has laid the groundwork for comprehensive process observability, essential for sustainable growth and innovation.

"Throughout our several year partnership, Rojo Integrations has been highly responsive, multi-talented, and solution oriented. In addition to providing a sophisticated security monitoring solution for our integrations environment, they have performed multiple health checks and enhancements to our security monitoring environment."

Frankie Frain, Assistant Vice President, IT Security & Infrastructure

Business Value

By gaining deep insights into their SnapLogic environment, Emerson College unlocked the key to optimizing their business objective of monitoring integrations. Integration software forms the backbone of modern enterprises, and without comprehensive insights, vital opportunities for improvement may remain elusive.

With our solution, Emerson gained the clarity and foresight necessary to drive meaningful change and achieve operational excellence.

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Next Steps

By gaining deep insights into their SnapLogic environment, Emerson College unlocked the key to optimizing their business objective of monitoring integrations. Integration software forms the backbone of modern enterprises, and without comprehensive insights, vital opportunities for improvement may remain elusive.  

With our solution, Emerson gained the clarity and foresight necessary to drive meaningful change and achieve operational excellence.

Conclusion

In conclusion, the partnership between Emerson College and Rojo Integrations stands as a testament to the transformative power of collaboration and innovation. By leveraging our SnapLogic Monitoring App for Splunk, Emerson gained invaluable insights into their SnapLogic environment, driving operational excellence and efficiency.  

Through continual communication and proactive support, we fostered a partnership where Emerson's feedback was not only welcomed but actively incorporated into our solutions. As Emerson continues to evolve, Rojo Integrations remains dedicated to extending and enhancing our solution, ensuring they remain at the forefront of integration excellence. Together, we will continue to innovate, inspire, and elevate the standards of integration excellence, reaffirming our shared commitment to excellence.  

Join us today and embark on a journey towards seamless integration and unparalleled success.

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